Critical incident chat, ready in minutes
Secure, single-use channels for multi-jurisdictional incidents. Spin one up, invite the right people, and it's gone when the incident is.
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Built around how agencies actually work — not a chat app retrofitted for compliance.
Everything scoped to the incident, nothing left over
The two things that matter most in a live multi-agency response, front and center — with structured records and integrations layered on underneath.
Single-use incident channels
Spin up a channel per incident. Participants join through a single-use invite link. No accounts, no public sign-up, nothing left over once the incident ends.
Multi-agency, fully isolated
Every agency manages its own admins, users, channels, and invites. Row-level isolation keeps one agency's incidents invisible to every other.
Live subject record
A shared document alongside the chat. Photo, identity, contact, address, and vehicle, with per-participant edit permissions your admins control.
ALPR & vendor integrations
Automated plate-read hits routed directly into the right channel, for those who need to know when they need to know. No per-vendor accounts required.
From dispatch to after-action, in three steps
Create the channel
An Agency Admin opens a channel for the incident. It's scoped, timestamped, and tied to their agency from the first message.
Invite the right people
Outside units join with a single-use code — no account required. Editing rights on the subject record are delegated by the creator.
Close it out
The creator ends the incident, captures the after-action outcome, and exports the full record. The channel can't be reopened or reused.
Real incidents, the tooling that was actually used
Single point of failure
“As new information on the suspect came in, someone had to compile it, format it into a PDF, and email it out to everyone on the case. Agencies working off an outdated PDF wasn't a hypothetical risk — it was the default condition.” — From the after-action review
Read the full case study
A domestic disturbance call led to a suspect fleeing across state lines, crossing three separate jurisdictions in a single incident. During a traffic stop, the responding officer was dragged by the fleeing vehicle. The suspect eluded a second stop before ties to a third state were identified.
What followed was coordination across four-plus agencies — the originating state, the state where the officer was injured, the state with the suspect's ties, local municipal detectives, and federal partners who joined as the case developed. The primary coordination tool was a single, sprawling email thread.
As more agencies joined, updates got buried in reply-alls. Time-sensitive leads sat unread or got lost in a thread organized around whoever replied last, not the incident itself.
This wasn't a training failure — it was structural. There was no shared, real-time channel built for the specific incident, accessible to exactly the people working it, with a subject record that updated in one place instead of a new PDF attached to every email.
Ready to Chirp?
Tell us about your agency — we'll follow up within one business day.